Vacation Rental – Terms and Conditions –
Spain / Canary Islands
Owner: Simon Coomans
Property: Coco Canaria. C. Maxorata, 2, 35660 Corralejo, Las Palmas – Corralejo, Fuerteventura
Tourist Licence (VV): VV-35-2-0010799
ESFCTU0000350250002934870000000000000VV-35-2-00107991
By booking this licensed holiday home, the Guest accepts these Terms and Conditions and confirms that all occupants will comply with them
1. Legal compliance and guest ID
- The property operates as a Vivienda Vacacional (VV) in the Canary Islands and is registered in the regional tourist registry and the national system under the above licence and registration numbers.
- Under Spanish law, all guests aged 16 or over must present a valid passport or national ID at check‑in so their details can be registered with the competent security authorities within the legal time limit (usually 24 hours).
- The following data may be collected: full name, date of birth, nationality, address, ID/passport number, dates of stay and contact details, and will be stored securely for the legally required period.
2. Booking, payment and deposit
- A booking is confirmed once the Owner (or platform) has received the required payment and sends written confirmation.
- Remaining balance (if applicable) is due no later than [30 days] before arrival; non‑payment may result in cancellation according to the cancellation policy.
- A refundable security deposit of [€750] may be required and may be used to cover damage, missing items, breach of house rules or excessive cleaning.
3. Cancellation policy
- The Guest acknowledges and accepts that this is a strict, non‑refundable rate.
- Once the booking is confirmed, no refund will be made in case of cancellation, no‑show, late arrival or early departure, regardless of the reason, except where mandatory consumer or tourism law in Spain provides otherwise.
- If the Guest wishes to change dates, this will be treated as a cancellation and a new booking, subject to availability and applicable rates, unless the Owner expressly agrees in writing to a different arrangement on an exceptional basis
4. Check‑in, check‑out and occupancy
- Check‑in: from 16:00 till 22:00 on arrival day, subject to successful ID registration.
- Check‑out: by 10:00 on departure day so cleaning can be carried out.
- Maximum occupancy is strictly limited to 6 persons, including children and babies; exceeding this may lead to immediate termination of the stay without refund.
- If more guests stay overnight than were included in the booking, a surcharge of 40 EUR per additional person per night will be charged, without prejudice to the right to terminate the stay.
- Only registered guests may stay overnight in the property; subletting or transferring the booking is not allowed.
5. House rules
Guests agree to:
- Respect neighbours and community rules of the complex (including pool rules, quiet hours, and use of shared areas).
- Observe quiet hours between [e.g. 22:00 and 8:00]; loud music, parties or events are not allowed.
- Not smoke inside the property; if smoking is done outside, cigarette butts must be disposed of properly.
- Not bring pets unless explicitly agreed in writing in advance.
- Use the swimming pools and common areas responsibly and follow all posted safety signs and instructions where applicable.
- Keep doors and windows closed when leaving the property, and switch off lights, fans and appliances to save energy and for safety.
Breach of rules:
- Serious violations of these Terms and Conditions or house rules (including but not limited to noise complaints, parties, damage, exceeding occupancy or safety risks) may result in immediate termination of the stay without refund or liability to the Owner.
- The Owner reserves the right to evict guests and contact authorities if necessary. The Guest remains responsible for all rental payments and any damages.
6. Cleaning, damage and maintenance
- The property is delivered clean and with basic equipment (linen, towels for indoor use, kitchenware, etc.); mid‑stay cleaning is only included if explicitly agreed.
- Guests must leave the property in a reasonable state: rubbish taken to designated containers, dishes rinsed/washed, and no severe staining or breakages.
- Any damage, breakage or malfunction must be reported as soon as possible during the stay so the Owner can arrange repair.
- Costs for repair or replacement of damaged items, as well as extra cleaning due to misuse, may be deducted from the security deposit or charged separately.
7. Use of property and safety
- The property is rented solely for tourist / holiday purposes; residential or business use is not permitted.
- Guests must comply at all times with applicable community regulations, Spanish law and local ordinances (noise, public order, pool rules, etc.).
- Parents/guardians are fully responsible for supervising children in the apartment, on terraces and balconies, and in pool/common areas.
- The Owner may access the property when strictly necessary (e.g. urgent repairs, safety reasons) with prior notice whenever reasonably possible.
8. Liability and insurance
- The Guest is responsible for the conduct of all members of the group and any visitors and is liable for any damage or nuisance caused to the property, common areas or neighbours.
- The Owner is not liable for accidents, injuries, theft, loss of personal belongings or interruptions to utilities (water, electricity, internet) caused by external providers or force majeure.
- Guests are encouraged to take out travel insurance including medical cover, cancellation and personal liability for the duration of the stay.
9. Taxes and invoicing
- The rental price may include applicable Spanish indirect taxes where required.
- The Owner declares rental income in Spain under the applicable tax regime for non‑resident or resident landlords (for non‑residents, typically Modelo 210 – IRNR); this does not affect the Guest’s obligations.
- An invoice or receipt can be provided upon request, subject to providing the necessary personal or company details.
10. Data protection
- Guest data collected for booking management, billing and mandatory guest registration will be processed in accordance with EU and Spanish data protection rules (GDPR and national law).
- Data used for guest registration will be retained only for the period required by law and may be made available to competent authorities upon request.
11. Force majeure and changes
- The Owner is not responsible for cancellations or changes caused by events beyond reasonable control, such as natural disasters, strikes, pandemics, official restrictions or serious utility outages.
- If such an event makes the stay impossible, the Owner will, where feasible, offer alternative dates or a partial refund, in line with current legislation and platform policies.
12. Governing law and jurisdiction
- This Agreement is governed by the laws of Spain and the Autonomous Community of the Canary Islands.
- Any dispute arising from this Agreement that cannot be resolved amicably will be submitted to the competent courts in [Puerto del Rosario / Las Palmas] unless mandatory consumer law provides otherwise.
